Returns Policy

All returns need to be pre-authorised before collection is arranged. In all instances packaging must be in a sellable and fit-for-purpose condition.

Under EU rules, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised. If you bought a product or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and without a justification.