GroundStores.co.uk – Terms and Conditions of Sale 

Effective Date: 12.09.2025 

1. Definitions 

  • Company: GroundStores.co.uk (trading name of Mesh4 Ltd, registered in England & Wales, Company No. 03446917 
  • Buyer: The individual or business purchasing goods from the Company. 
  • Consumer: An individual acting for purposes wholly or mainly outside their business. 
  • Goods: The products offered for sale on GroundStores.co.uk. 
  • Contract: The legally binding agreement for the sale of Goods between the Company and Buyer. 

2. Scope 

  • These Terms apply to all sales made through our website to customers in the United Kingdom only. 
  • By placing an order, you agree to be bound by these Terms. 

3. Pre-Contract Information (as required by UK law) 

We provide the following information before you place your order: 

  • Full business details (see footer) 
  • Description of Goods 
  • Total price including taxes 
  • Delivery charges (if applicable) 
  • Accepted payment methods 
  • Delivery arrangements and timescale 
  • Right to cancel (for Consumers) 
  • Return costs and process 
  • Duration of contract (for ongoing supply) 
  • Digital content use limitations (if relevant) 

4. Orders & Acceptance 

  • Orders placed via the website are considered offers to buy and are subject to acceptance. 
  • You will receive an email confirming receipt of your order. The Contract is formed only when we send a dispatch confirmation. 

5. Prices & Payment 

  • Prices are listed in GBP (£) and include VAT unless stated otherwise. 
  • We accept payment via secure online methods (debit/credit card) 
  • We reserve the right to adjust prices due to error or VAT rate changes, but you’ll always pay the confirmed checkout price. 

6. Delivery (UK Only) 

  • Delivery is available to addresses within the UK only. 
  • Estimated delivery times and charges are displayed at checkout. 
  • Risk of loss passes to you upon delivery. 
  • If delivery fails due to incorrect details or failure to accept the parcel, re-delivery may incur a fee. 

7. Ownership 

  • Goods remain our property until payment is received in full. 

8. Consumer Right to Cancel (Cooling-Off Period) 

If you’re a Consumer: 

  • You have 14 calendar days from the day after you receive the Goods to cancel for any reason. 
  • You must notify us in writing (email/post) of your decision to cancel. 
  • You are responsible for return shipping costs unless the Goods are faulty. 
  • We will refund the full purchase price and standard delivery cost within 14 days of receiving returned Goods (or proof of posting). 
  • Goods must be returned unused and in original packaging. 

Model Cancellation Form provided below. 

9. Faulty Goods 

  • You have the right to reject faulty Goods within 30 days of delivery for a full refund. 
  • After 30 days (and up to 6 months), we may offer repair, replacement, or partial refund depending on the issue. 

10. Returns Process 

  • Contact us via email to initiate a return. 
  • Return address: [Insert UK return address] 
  • Full Returns Policy: See “Returns & Refunds Policy” page. 

11. Business Customers 

  • Business buyers are not entitled to the same cancellation rights. 
  • We may, at our discretion, accept returns subject to a restocking fee. 

12. Limitation of Liability 

  • We are not liable for indirect or consequential loss, loss of profit, or loss of business. 
  • Nothing in these Terms limits our liability for death or personal injury caused by our negligence. 

13. Governing Law 

  • These Terms are governed by English law and disputes are subject to the exclusive jurisdiction of the courts of England and Wales. 

14. Contact Information 

GroundStores.co.uk 
Unit 7 Trinity Centre, Wellingborough, NN8 6ZB 
Email: support@groundstores.co.uk 
Phone: 01582 395961 

Model Cancellation Form (UK Consumers Only) 

To: GroundStores.co.uk 

Email: support@groundstores.co.uk 

I hereby give notice that I cancel my contract of sale for the following item(s): 

Order Number: __________________________   

Ordered on: __________________________   

Received on: __________________________   

Name: __________________________   

Address: __________________________   

Email: __________________________   

Signature (if posted): __________________________   

Date: __________________________